Does Onyx Sell Printers?

Recommending a Printer

If you are in the market for a new printer, Onyx Imaging has many options available and can help you decide which printer is right for you! We have equipment advisors on-staff that are happy to help. Whether you are in the market for a printer for your home or office, we can assist in making sure that you make a confident and informed purchase. Answering the following questions will ensure we find the best machine available to fit your needs.

Do you prefer Ink or Laser?
Do you need to print in color, or do you prefer monochrome (Black Only)?
Do you need wired network connectivity or USB?
What operating system do you have?
Is wireless a feature that is important to you?
Do you need just a printer, or do you also need the ability to copy and scan?
Do you need a machine with fax capability?
If this is an office printer, how many users will be printing to this machine?
How many total trays do you need?
What is the maximum paper or media size you will be using?
1. Letter (8.5 x 11), Legal (8.5 x 14), Wide Format (11 x 17)
Approximately how many pages a month do you think you print?
1. An easy way to figure this is – about how many reams of paper do you go through a month?
Are you replacing an old printer? If so, are you looking for something comparable, or what features are you looking to upgrade?
1. If so, what is the make and model of your old machine?
Do you have a brand preference? (Brother, Canon, HP, Lexmark etc.)
Are you looking to lease or purchase?
Do you have a budget in mind?

Once you have provided us with the above information, we will go to work researching for you, making sure you get the best deal. One of the things we look at on your behalf, is what the operational cost for this machine is going to be. In other words, how much are the cartridges, and what page-yield does the supply offer? Dividing the cartridge cost by the estimated page yield will help us determine what the estimated Cost Per Page (CPP) is. We want to help you save money for the life of the printer as well. So, this is a significant contributing factor in the printer that we are going to recommend for you.

The next thing we are going to look at is reliability. Onyx Imaging is a full-scale service-center for printers. That gives us an advantage in knowing which machines are deemed reliable, and which devices are prone to service-related issues. In other words, which printers do we frequently see come in for service. We want to ensure that the printer we recommend for you is a machine that you can rely on.

Warranty is also a factor to be considered in the process of recommending a printer for you. Most printers come with a one-year factory warranty. That is pretty standard amongst all manufacturers. However, some printers offer a three-year warranty. If your needs and budget align with one of these printers, we will certainly consider that as an option when making our recommendation.

Delivery & Installation

Onyx Imaging is committed to ensuring that you are happy with your purchase. That’s why we include local delivery and installation with every printer purchase. We’ll bring it to you, unbox your new printer and install it at your home or business!

Before our technician leaves, they will clean up and remove all packaging. They will also print a test document to ensure that your device is properly configured. With your permission, they will also place a label on the front of the printer with our contact information. So, should you need further assistance or need to order replacement supplies, our contact info is readily available.

Support after the sale

We also want you to know, that we are here to support you after the sale. Should you encounter any problems, even months after your purchase, we will help resolve any warranty issues on your behalf at no additional cost. In most cases when you purchase a printer from a big box store, they will direct you to the manufacturer regarding any warranty issues. If you’ve ever had the experience of dealing with product support, you know that you can sometimes spend hours on the phone trying to troubleshoot and resolve those issues. Let our staff go to work for you so you can focus on other, more important matters.

ONYX Certified Refurbished

If you are looking for a more affordable alternative, we have several Onyx Certified Refurb options available. All our recertified printers are thoroughly inspected, and all critical components are replaced. Our refurbished line carries a warranty ranging from 90 days to one-year, depending on the device.

When purchasing a refurbished printer from Onyx Imaging, you will still receive all the same service benefits including delivery & installation, along with post-sale support.

Another reason you may want to consider a refurbished printer, is to keep your printing fleet in uniform. For example, we work with many customers that have had several of the same model printers in use for years. HP’s LaserJet 4250 is a prime example. These are heavy duty work-horse printers. However, they have long been discontinued by the manufacturer, so you can no longer buy them new. But because of their reliability, they are still a sought-after printer. By keeping your printing fleet in uniform, you also streamline the amount of supplies that you have to keep in stock and reduce the capital you have tied up in printing supplies.

We have options available from many different brands, including HP, Canon, Brother, Lexmark, Samsung, Epson, Xerox, and Okidata. So, whatever it is you are looking for give us a call and let us put our expert knowledge to work for you!