Service & Repair

Tulsa Printer Repair Service 1

Repair & Service: Comprehensive Care for Your Office Equipment

At ONYX, we pride ourselves on delivering expert repair and service solutions for all your office equipment needs. Whether it’s a printer that’s jamming, a plotter that’s not calibrating correctly, or a copier that’s failing to meet your business’s demands, our certified technicians are here to provide the expert care your equipment requires.

With over 30 years of experience, we’ve become Oklahoma’s trusted name in printer, plotter, and copier repair. From small desktop devices to high-capacity multifunction machines, ONYX handles all sizes, makes, and models of equipment with efficiency and precision.

We Repair It All: Printers, Plotters, and Copiers

We specialize in repairing three critical categories of office equipment:

Printers: From basic home printers to complex enterprise-level printing systems, we ensure your devices are operating at peak performance.
Plotters: These sophisticated devices are essential for industries like architecture, engineering, and design. We handle everything from alignment issues to software troubleshooting.
Copiers: Whether it’s a high-speed copier for a corporate office or a compact device for a small business, we deliver quick and reliable repair services.

Supported Brands

At ONYX, we work with a wide variety of brands, offering unmatched expertise in handling diverse makes and models. Our technicians are trained to diagnose and repair equipment from the most trusted names in the industry.

Here are the brands we service:

Printers:

Copiers:

Plotters:

No matter the brand, size, or complexity of your equipment, ONYX has the tools, parts, and expertise needed to bring it back to optimal functionality.

Why Choose ONYX for Repairs?

Certified Expertise:
Our technicians are certified to repair leading brands, ensuring your equipment is in the best possible hands. Whether you’re dealing with a mechanical failure, software issue, or calibration problem, our team can quickly identify and resolve the issue.
Comprehensive Service Options:
From routine maintenance to major repairs, we offer solutions tailored to your equipment and business needs. Services include:
1. Diagnosing hardware and software issues
2. Replacing defective parts with OEM or equivalent components
3. Preventative maintenance to reduce downtime
4. Onsite and in-house repair options
Fast Turnaround Times:
We understand that malfunctioning equipment can disrupt your business operations. That’s why we prioritize fast and efficient service to get your devices back up and running as soon as possible.
Transparent Pricing:
Our repair services come with upfront estimates, so you’ll never face unexpected charges. We also offer competitive pricing to ensure you’re getting the best value for your investment.
Local Commitment:
As a locally owned business, we’re deeply connected to the Oklahoma community. Our proximity allows us to provide quicker response times than national competitors, ensuring minimal disruption to your workflow.

How Our Repair Process Works

We’ve streamlined our repair process to make it as easy and efficient as possible:

Initial Consultation: Contact us by phone or email to describe the issue with your equipment. Our experts will provide an initial assessment and recommend the best course of action.
Onsite or Drop-Off Service: Choose between onsite repairs at your location or bringing your equipment to one of our service centers in Tulsa or Oklahoma City.
Thorough Diagnosis: Our technicians will conduct a comprehensive diagnostic test to identify the root cause of the issue.
Repair and Testing: Once the problem is identified, we’ll perform the necessary repairs and test the equipment to ensure it’s functioning perfectly.
Follow-Up Support: After the repair, we provide guidance on how to prevent future issues and offer ongoing support if needed.

Preventative Maintenance Services

Regular maintenance is key to prolonging the lifespan of your office equipment and avoiding costly downtime. At ONYX, we offer preventative maintenance packages tailored to your devices. Services include:

Cleaning and lubrication of mechanical components
Updating firmware and drivers
Replacing worn parts before they fail
Calibrating plotters for precision
Optimizing printers and copiers for efficiency
Preventative maintenance not only improves the performance of your equipment but also helps you save money by preventing major repairs.

Industries We Serve

Our repair and service solutions cater to a diverse range of industries, including:

Corporate Offices: Keeping high-volume printers, copiers, and plotters running smoothly to meet demanding workloads.
Educational Institutions: Ensuring reliable equipment for classrooms, libraries, and administrative offices.
Healthcare Providers: Supporting the printing and copying needs of clinics, hospitals, and pharmacies.
Architectural and Engineering Firms: Offering specialized plotter services for detailed design and drafting work.
Small Businesses: Providing affordable and efficient repair solutions for budget-conscious entrepreneurs.

Warranty and Support

We stand by the quality of our repair services. That’s why we offer:

Service Warranties: Repairs are backed by a limited warranty for your peace of mind.
Lifetime Warranty on ONYX Brand Cartridges: If your equipment uses our in-house remanufactured toner cartridges, you benefit from lifetime coverage on unopened and unused products.
Expert Advice: Our team is always available to answer questions and offer guidance on maintaining your equipment.

Emergency Repair Services

When your equipment fails unexpectedly, ONYX is here to help. Our emergency repair services are designed to minimize downtime and get your operations back on track quickly. Simply call us at 918.627.6611 or visit one of our locations, and we’ll prioritize your request.

Locations and Contact Information

We’re proud to serve customers across Oklahoma with two convenient locations:

Tulsa Location:
Onyx Corporation
2005 N Yellowood Ave
Broken Arrow, OK 74012
P: 918.627.6611 | TF: 800.583.4021 | F: 918.627.6612
[email protected]

Oklahoma City Location:
7416 Broadway Ext Suite #D
Oklahoma City, OK 73116
P: 405.849.9333

Partner with ONYX

When you choose ONYX for your repair and service needs, you’re partnering with a company that values quality, reliability, and customer satisfaction. Let us help you keep your office running smoothly with expert care for your printers, plotters, and copiers.